Does this seem like an unreasonable amount? The bag is no longer available for purchase on the website so maybe I am not the only one who has had problems with it. I checked out Kate's and hers is tearing as well so I'm pretty sure it's not me.
I wrote to the company this morning to express my disappointment. It hasn't been a month since I started using the new bag (more like 2 weeks) and to have it falling apart already is unacceptable. Thing is, I can fix it. Pk has some scrap leather and I can remove their strap holders and put on new ones that will hold.
I think I am willing to do this since I really like the rest of the bag but Pk thinks I should return it and get a refund (although I think their policy is no refunds, just credit). I'm a bit conflicted since I agree with him that the product is defectively designed.
Maybe I'll wait and see how they respond before I take any actions. There's a shoe repair place in the Farmer's Market that could probably put some leather pieces on it for me if I choose.
I am feeling a bit nervous as the Friday deadline for sequestration looms. The automatic cuts in spending will impact everyone in some way and some folks in a major way. No one has said anything about our budget here. Yet. My supervisor says we're not affected "this go around" since healthcare payments are not affected. I'm keeping my fingers crossed that the legislators get their collective asses in gear and figure it all out. That's what we're paying them for.
Ah, life in the suburbs.